خلاصہ

Seeking an responsible post with growing opportunities in a reputed organization or company where I can utilize my skills.
To apply my accounting skills as a HR or admin officer in keeping a track of business transactions.
Punctuality, hardworking and using skill is in my attitude.

تجربہ

کمپنی کا لوگو
Train Operations Manager
S.JAMEEL AND CO.
جولائی ۲۰۱٦ - دسمبر ۲۰۱٦ | Lahore, Pakistan

کمپنی کا لوگو
HR OFFICER
H.G Markets - Harvest Group
جنوری ۲۰۱٦ - جون ۲۰۱٦ | Lahore, Pakistan

Sales, Marketing & Trading To generate quality leads that result in sales. Cold calling to arrange meetings
with potential customers to prospect for business. Work with team to achieve sales performance targets.
Presenting the product or service in a structured professional way. Monitoring International market performance by reviewing Trade Media and keeping clients updated with the same and provide investment
advice accordingly. Customer Retention Maintaining and developing relationships with existing as well
as new customers in person and via telephone calls. To ensure that the customer is notified with all the
prevailing fundamental factors which may have an impact on product prices
Sales Skills:Lead Generation,
Cold Calling, Trade Negotiation, Sales Retention

کمپنی کا لوگو
Customer Service Officer (CSO)
Ovex Technologies Pakistan (Pvt.) Limited
نومبر ۲۰۱۲ - اگست ۲۰۱۳ | Lahore, Pakistan

Take Inbound calls and satisfy customer needs.
- Achieve established standards for call handling quality and productivity.
- To resolve the complaints of customers over the call and launch system complaints in case FCR is not possible.
- To identify and handle customer inquiries and respond to customer questions in the best possible manner.
- Enter customer’s data as per defined standard operating procedures.
- To meet all the other quality benchmarks established based on consumer feedback and surveys.

تعلیم

Government College University Faisalabad
ماسٹرز, ماسٹرز ان کامرس, MPA(HR AND MARKETING )‎
PUBLIC ADMINISTRATION, HR, MARKETING, MANAGEMENT INFORMATION SYSTEM
CGPA 3.29/4
2015
University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting & Finance, Commerce, Business Communication
درجہ B
2012
Govt. College of Commerce
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, D.COM‎
Accounting, Applied Accounting, Applied Econometrics
فی صد 65%
2009
Minhaj-ul-Quran Model Higher Secondary School
میٹرک / او لیول, سائنس, Matric in Science‎
Physics, Chemistry, Biology
فی صد 68%
2007

پیشہ ورانہ مہارتیں

ابتدائی CCNA
متوسط Certified Service Representation
ابتدائی Client Service Tracker
متوسط Customer Service Certification (CBP) 
ابتدائی eSupport
ماہر Handling Assignments
ماہر MS Access
متوسط MS Desktop Customer Service
ماہر Skype
ماہر Social Studies Subject Command
متوسط Students Data Handling
متوسط Track-it
ماہر Windows

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی